We are looking for you as
IT Support Engineer with a Focus on Software Management (m/f/d)
Permanent position | Full time | Frankfurt
HORN & COSIFAN Computersysteme GmbH develops flexible and tailored Managed Services, designing future-oriented IT strategies for each client.
To strengthen our qualified Support Engineering team at our Frankfurt am Main location, we are looking for a dedicated
IT Support Engineer with a Focus on Software Management
What you can look forward to
- Well-structured and comprehensive onboarding plans and mentoring programs
- Job-specific training and development opportunities
- Teamwork and strong collaboration on exciting projects
- Family-friendly, remote work options
Your Responsibilities
- User support, including troubleshooting at the 2nd level
- Configuration and operation of M365 (Hybrid) environments, including user setup
- Configuration and operation of Matrix42 Empirum:
- Creation of software packages for software distribution
- Update management for Windows clients
- Creation and analysis of reports through Matrix42 Empirum
- Creation and updating of software packages using Microsoft Intune
- Configuration and operation of antivirus solutions (currently Sophos Central, TrendMicro Apex):
- Monitoring the operational readiness of cloud solutions
- Onboarding new customers
What you bring
- Successfully completed training as an IT Specialist for System Integration or a comparable qualification in the IT field, along with several years of professional experience in IT business environments
- Extensive experience in user support
- Knowledge in software packaging, updating, and antivirus solutions
- Strong proficiency with Microsoft environments: on-premise, hybrid, and M365
- Familiarity with ticketing systems and processes based on ITIL standards
Interested?
Please send us your complete application documents, including your earliest possible start date and salary expectations, by email to Martina Walter, jobs[at]horn-cosifan(dot)de.
